Terms and condition

General Gym Rules


  • Use your own Clubright app every time you visit D&A boxing school. As it's personal to you, please don't let anyone else use it or we'll have to cancel the membership. We monitor QR Code usage by CCTV 24/7 to ensure the safety of our members and misuse may result in us applying additional charges to your membership fees.
  • On joining all members are offered a comprehensive induction to instruct you on the use of the gym equipment. You are strongly advised to undertake this. DNA Boxing Limited will not accept any liability for any claim for personal injury if you use the gym equipment having not undertaken an induction from a qualified member of D&A staff.
  • Induction bookings can be made via the members area on the Club right app.
  • If you are unsure as to how to use any piece of equipment you must seek advice from a qualified member of D&A staff before use such equipment.
  • Please bring and use sweat towels to wipe down kit after use. 
  • For safety reasons, bags are not permitted onto the gym floor and correct attire must be worn when exercising i.e. suitable comfortable exercise clothing and appropriate footwear. Clothing such as jeans, boots, flip-flops/sandals or work wear are not permitted. Football tops may also not be deemed appropriate in the gym. Any member not wearing suitable attire may be asked to leave the gym.
  • You may not use the gym whilst under the influence of alcohol, narcotics, tranquilizers or any medication or other substance which may affect your ability to exercise safely. D&A reserves the right to remove you from the premises if it reasonable believes you are unfit to use the facilities.
  • Can you ensure that you put your weights back in their original place when finished, failure to do so may result in your membership being terminated.
  • Please do not misuse the weights by dropping them on the floor, failure to do so may result in your membership being terminated.
  • Please do not take photographs/videos unless permission is sought. Do not post remarks to the internet that may identify another person.
  • You must not behave in an aggressive, abusive, anti-social or threatening manner to any staff or member, any one doing so will have their membership terminated immediately and D&A reserves the right to contact the Police if deemed necessary.
  • Only D&A licensed personal trainers are permitted to train members in the Gym. Anyone else undertaking members' training will be asked to leave the gym immediately.
  • Members are solely responsible for their own belongings whilst visiting D&A. D&A accepts no responsibility for any loss or damage to personal property.
  • Members are asked to only use the lockers for the duration of their training session. Lockers will be emptied at night and members items removed to lost property. Padlocks may be broken to gain access and will not be replaced by D&A.
  • Although we will always endeavour to return any articles of lost property to the owner, we do not take responsibility for any item held in lost property. Such items will be kept until claimed, but for no longer than one week after which time the items will either be donated to charity or destroyed..
  • We provide a range of changing facilities for our members. This includes separate-sex communal changing rooms for our members to ensure their safety, privacy, and dignity.
  • Members must inform D&A Boxing Limited of any change of contact and email address or telephone numbers. These changes can be made in the Members area of the Club Right app.
    By accessing the gym and using the gym equipment members are deemed to have read and understood the terms and conditions of membership.
  • Should your Physical Activity Readiness Questionnaire result in you being required to discuss your intention to exercise with your doctor, please be aware that your subscription remains active and any fees collected are non-refundable.
  • Smoking, including e- cigarettes are strictly prohibited in all areas of the gym. Any member found to be breach of this rule may have their membership terminated.
  • Members may not bring any pets (other than official aid dogs) into the gym.

 Class booking rules


  • Members must arrive promptly for class start times, late arrival may result in being refused entry to the class.
  • Members are recommended to book in advance to ensure that a class has space for them.
  • Members can book online in advance.
  • Our classes get full. If a member is unable to attend, they should cancel in advance of the class to avoid receiving a strike. If a class is full a member can book onto a waiting list. An app notification will be sent confirming the members place on the waiting list.




MEMBERSHIP TERMS AND CONDITIONS

PRINCIPAL TERMS

  1. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.

  2.This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us.

  1. You will be entitled to all the rights and privileges set for the Type of Membership chosen.
  2. You cannot transfer this agreement to anyone else

DIRECT DEBIT FEES AND CHARGES

  1. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online.

         If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £20. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due.

  1. You agree to advise us immediately of any change to the Members Details provided.

DIRECT DEBIT PRICES

  1. From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.

TERMINATION

MONTHLY DIRECT DEBIT MEMBERSHIPS

  1. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. There will be no refund for that month
  2. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.


QR code ABUSE POLICY

  1. Your QR code / Access Device (defined below) can only be used by you: Your QR Code/ Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. You are responsible for keeping your QR Code / Access Device secure and confidential at all times. The QR Code / Access Device remains our property at all times (unless agreed otherwise and evidenced in writing).
  2. Use of QR Code is monitored: In the interests of the safety and security of all our members, use of QR Code and access is monitored and individuals using QR Code / Access Devices may be asked to provide proof of identification.
  3. What we will do if we think your QR Code / Access Device has been misused: Should we believe that your QR Code / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. If we do so we will: (a) inform you, via email, that we believe your QR Code / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below.
  4. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your QR Code was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). The penalty charge will be calculated as being equal to the price of a day pass (that applied at the time of use) for each occasion on which your QR Code was used by that individual/those individuals; and/or (b) in the event of serious misuse of your QR Code, for example, your QR Code has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given.
  5. Your responsibility for another's conduct: If we have reasonable grounds for believing that you knowingly provided your QR Code / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. QR Code/

Access Device: the device, key-fob, or any other relevant security hardware device with built-in authentication equipment, issued or otherwise provided to you by us to enable you to securely access the relevant gym in accordance with the terms of your membership. Only one device can be registered to an account at any time, if you lose or misplace the device you need to contact member services to remove the device immediately.

DAILY MEMBERSHIP TERMS & CONDITIONS

PRINCIPAL TERMS

  1. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
  2. Your membership will be activated on the day , running till midnight of the specified date.
  3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  4. You cannot transfer this monthly membership to anyone else nor transfer to another date.
  5. Day passes are non-refundable.


MISCELLANEOUS TERMS

  1. Members must be 16 or older. Under 16 need to be signed up by parents.
  2. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change.
  3. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
  4. Under 18 years policy: In line with industry guidance members under the age of 18 must comply with our Under 18 Policy. Gym equipment can be only used if is supervised.
  5. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
  6. There may be occasions where we have to close all, or part of, the gym of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances.
  7. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
  8. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.
  9. This agreement is governed by English Law.
  10. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules.
  11. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. Further, that you will advise us immediately should your circumstances change.

DAY PASSES

  1. Day passes are subject to a fair use policy. 1 pass per person, multiple passes may be cancelled without warning.
  2. Passes must be used on consecutive days
  3. You cannot transfer this daily membership to anyone else nor transfer to another date.
  4. Day passes are non-refundable.



PRIVACY NOTICE

INTRODUCTION

This Privacy Notice explains how we collect and process personal data about you to provide the services you use; operate our business; meet our contractual and legal obligations; protect the security of our systems and our customers; or fulfill our other legitime interest.

At D&A  we are committed to protecting your privacy.


WHEN DO WE COLLECT PERSONAL DATA?

When you sign-up to become a member of D&A we will know who you are, and the activities you perform on this Website or undertake at the gyms that we operate.

We collect your personal data when you:

  • Contact our team through telephone, email or online
  • Send an email to an dnaboxingschoolofexcellence@hotmail.co.uk email account
  • Complete an Online Membership Agreement
  • When you book classes, courses, and inductions.
  • When you check in at the Gym
  • Ask us for more information about a product or service, or contact us with When you use Club Right app
  • a question or complaint
  • You have an accident in our gyms or there was an incident where you were a witness or personally affected
  • When you consent to be contacted regarding Personal Training
  • CCTV -- when you are using our gyms. See below regarding CCTV.
  • When our teams take photos of your attendance at the gym, part of an event or in a class (Your permission will be asked please advice us if you dont wish to be part of it )

WHAT PERSONAL DATA DO WE COLLECT?

The information we collect about you is required for the purpose of creating your Member Account and for you to enroll in our gyms. Such data allows you to be identified as a member of D&A and includes:

  • Name, date of birth, gender, e-mail address, postal address, telephone number, health declaration and whether you require disabled access
  • Credit or debit card information, information about your bank account number and sort code or other banking information. Note that we do not store your bank or credit card details on our webservers
  • Your usage records and duration of visits, in the form of date, time, gym, and membership number.
  • Your preferences for particular products or services or interests when you tell us what they are -- or when we assume what they are, depending on how you use our products and services
  • Your contact with us, an email or other records of any contact you have with us
  • Your membership information -- such as dates of payment owed and received, the services you use and any other information related to your account

HOW DO WE USE THE PERSONAL DATA?

We will use your personal data to provide you with the services, products or information that you have requested, for health and safety, security and administration purposes, to improve your website experience. We may use your information to:

  • Process your membership application through Club Right app, our chosen membership software
  • Bill you for using our services as part of your membership
  • Keep you informed about our services including operational matters relating to your Membership
  • Provide relevant services to you, e.g. access to Personal trainers
  • Confirm your attendance to exercise classes or lessons
  • To allow you to monitor your gym usage in your members area
  • To share gym event photos on our internal social media platform (Your permission will be asked first before a picture is taken)
  • Respond to any questions or concerns you might have about our services
  • Understand how you use our services, to help us develop relevant and updated services for your membership
  • To use your attendance log to support your membership with relevant information and services, e.g., new classes and training material
  • Prevent and detect fraud or other crimes
  • Operate our facilities in a safe and secure way

BASIS OF LAWFUL PROCESSING

DNA boxing Ltd. relies on the following lawful bases for processing, storing and retaining your personal data:

  1. In relation to your membership of D&A boxing school:
  2. your explicit and freely given consent for the specified purpose of membership and the use of D&A's facilities;
  3. the processing is necessary for the performance of your membership agreement with PureGym
  4. the processing is necessary for the legitimate interest in communicating with members and conducting customer satisfaction.
  5. In relation to your personal data relating to your health
  6. your explicit and freely given consent for the specified purpose of membership and the use of D&A's facilities;
  7. processing is necessary for reasons of public interest in the area of public health.
  8. processing is necessary to protect your vital interests
  9. In relation to users of the Club Right App
  10. the processing is necessary for the performance of an agreement, e.g. classbooking etc.
  11. the processing is necessary for the legitim interest in being able to provide functionality an optimize the App and target ads as well as to communicate with your via the App
  12. the processing is necessary for the legitim interest in providing, implementing and evaluating class registrations
  13. In relation to your retained data and debt following termination or cancellation of your membership
  14. the processing is necessary for a legal obligation that D&A is subject to
  15. the processing is necessary for the legitim interest in safeguarding the interest of employees and other members, and commercial interest in being able to decide when an excluded member can regain membership

RETENTION

We will store you're personal data for as long as it is necessary for the purpose of processing.

This mean that we will keep your data for as long as you are a Member of D&A. Following cancellation or termination of your membership we will keep your data if we have a legitim interest and to meet our legal requirements including health and safety, financial audit, anti-fraud and money laundering regulations.

We will store your data for no more than 6 years from the last activity on the account. An 'activity' can be classified as access into a gym, a payment made on the membership account, or a comment added to the membership following contact with D&A.


CCTV

We process information from CCTV of entrances, reception and fitness areas as . No camera does infringe on sensitive areas.

This section sets out the appropriate actions and procedures which D&A follows in respect of the use of CCTV (closed circuit television) in our Gyms.

Please note that all our gyms are monitored by CCTV 24 hours a day. D&A reserves the right for its employees and contractors to review footage as required and by entering onto our sites you consent to your image being recorded and reviewed and waive any and all claims in relation to same. Recorded CCTV footage will be stored securely and retained in compliance with applicable laws.

Our CCTV is actively being monitored in unstaffed hours between 8pm and 8am by our internal CCTV team.

The processing of CCTV will be handled in accordance with the Data Protection Regulations, The CCTV Code of Practice, and the Human Right Act 1998.

The purpose of the use of the CCTV Systems and the collection and processing of CCTV images is for the prevention or detection of crime or disorder, apprehension, and prosecution of offenders (including use of images as evidence in criminal proceedings), interest of public and employee Health and Safety, protection of public health and the protection of our property and assets and to ensure compliance with our policies and procedures.

D&A processing of CCTV is necessary for the legitim interest in monitoring the gyms as part of the implementation of security measures and to be able to exercise or defence a legal claim.

Prior to any camera installation D&A will ensure that the installation complies with this policy and that the use of any camera is justified, necessary and proportionate. D&A will regularly assess whether the use of any camera and the CCTV System as a whole continues to be justified, necessary and proportionate.

The recordings are reviewed by random checks, specific suspicions, or other irregularities.

All images are digitally recorded and stored securely within the system's hard drives. Images are stored for 30 days, unless longer storage is allowed under legislation. 

All access to and disclosure of recorded CCTV images is restricted and carefully controlled. Access to and disclosure of CCTV is permitted only if it supports the purpose for which such images have been collected. Disclosure of CCTV from third parties, e.g. a police enquiry or investigation, needs to be supported by a DPA- or consent form from the registered person on the images.


KEEPING YOUR PERSONAL DATA SECURE

We have a dedicated team whose function is to secure our clients' data and also take appropriate measures to ensure that the personal data we collect and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

We ensure the organisations that provide us with services related to your membership have appropriate security measures and only process your information in the way we have authorised them to. These organisations will not be entitled to use your personal data for their own purposes.

Communications over the internet (such as emails) are not secure unless they have been encrypted.





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